Why is there a charge on my card? (2024)

Because you (or a family member) purchased
Metabolic Renewal and possibly some other products below...

If after reading this entire page, you still have questions about a charge, you can call us 24 hours a day, 7 days a week at (888) 824-8826 and talk to one of our knowledgeable customer service representatives. We are online and ready to help.

Call Us at (888) 824-8826 Why is there a charge on my card? (2) Contact Customer Support

Why is there a charge on my card? (3)

Metabolic Renewal

Price: $37

Metabolic Renewal is the first hormone-focused body change program ever developed specifically for women.

It is also architected to be the last diet and exercise program you will ever need. That’s because it gives you the tools and knowledge needed to personalize the program so you can adapt how you eat, exercise and live in response to how your body’s natural cycles, rhythms and hormones change as you age.

This program is like no other on the market. It is the culmination of Dr. Jade’s 25 plus years of working in the trenches with women of all ages as a personal trainer, across the desk as a physician and as a life coach and counselor for women in all stages of life.

It will work for you, because it was designed specifically for you.

Learn more at MetabolicRenewal.com

Products

Why is there a charge on my card? (4)

Metabolic Super Protein®

As Low As: $39/Bottle

Available in Creamy Vanilla or Dark Chocolate

A carefully formulated blend of protein, electrolytes and joint-supporting compounds that fuels fat burning, helps control hunger and cravings as well as helps balance blood sugar.

Why is there a charge on my card? (5)

Metabolic Spark®

As Low As: $54/Bottle

Uses a unique combination of 7 fat loss enhancing ingredients to release fat from fat cells, transport it through your bloodstream to cellular “furnaces,” (aka the mitochondria), and then stimulate mitochondria to quickly eliminate excess fat.

Why is there a charge on my card? (6)

Metabolic Super Omegas®

As Low As: $39/Bottle

Helps restore the Omega-Index to optimal levels, activate fat-burning DNA, reduce fat-storing insulin levels, protect cell walls from free radical damage and lift energy to help power through the day.

Why is there a charge on my card? (7)

MenoSync®

As Low As: $39/Bottle

The world’s first doctor-designed formula to optimize hormones and ease the worst symptoms of menopause. It delivers a powerful combination of nutrients to nourish adrenals and help boost energy, improve mood and reduce hot flashes and night sweats.

Metabolic Mastery Club Membership

Price: $1 for the first 30-days then $77/month for 6 months; after 6 months you become a lifetime member

Our exclusive monthly metabolic membership program puts you in direct contact with the top experts in
health and fitness to help you keep the fat off and your revitalized health on for good.

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New recipes & nutritional tips from our
Lead Nutritionist Bella Yon

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Access to new workouts to target those
frustrating trouble spots

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Educational and motivational videos with Dr. Jonny.

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Emotional support from the community,
experts, coaches and nutritionists

Metabolic Optimization Coaching

Work one-on-one with our Metabolic Optimization Coaches to lose weight, adopt healthy habits and balance your hunger, energy, and cravings.

You'll be matched with a coach who is uniquely qualified to address your personal goals and obstacles. Our coaches consider your physiology, psychology, personal preferences, and practical circumstances to create a lifestyle that works for YOU.

Learn More About Coaching

  • Custom nutrition & fitness plans - crafted for you, based on your preferences.
  • A dedicated, personal Coach for motivation, support and direction
  • Exclusive access to education videos, worksheets and exercises by Dr. Jade Teta
  • A program that fits around your life, based on the movement, foods and activities you enjoy

About Dr. Jade Teta

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Dr. Jade Teta is an integrative physician and personal trainer with over 25 years of experience. He has completed an estimated 10,000 workouts and has worked with thousands of weight loss and fitness seekers all over the world through his Metabolic Effect Clinic and online programs.

His work has been featured on Time, ABC, NBC, NPR, and more. He is the author of Metabolic Aftershock and is a featured guest in our Metabolic Mastery Club.

Why is there a charge on my card? (13)

- Jennie K., Nebraska

  • Why is there a charge on my card? (14)

    "I struggled with weight my entire life. I felt invisible and weak, sluggish. Now I understand my body and my hormones and I feel empowered. I've lost a lot of weight. I'm on my way to having an hourglass shape in 6 months. Thank you, Jade, for the tools to be a better me. You changed my life."

  • Why is there a charge on my card? (15)

    "I had 'the perfect body' until 3 late-in-life pregnancies. I gained 65lbs and got thrown into perimenopause. The brain fog, pain and emotional rollercoaster were unbearable. I've used Jade's programs for 6 years now. I have a 'superhero body' in my mid-40s. I'm super-lean and chiseled. Jade makes it SO simple. MR gave me control over my life, instead of food and hormones controlling me."

  • Why is there a charge on my card? (16)

    "I've definitely lost weight. It's amazing. I feel fabulous, really. Much younger, fitter, healthier... and not scared of the camera anymore. I'm so pleased I invested in MR. I don't always feel like exercising, but then I think, it's so fast and I can always rest. Then I feel amazing that I’ve done it. Thanks Dr. Jade!"

  • Why is there a charge on my card? (17)

    "I feel great. It's not just about the scale. It's about confidence and getting healthy! I feel so much stronger and fitter. I used to run a mile in 11.5 minutes... now I can do it in just 10. To all the ladies wondering if you can do it... you can! You owe it to yourself to try!"

  • Why is there a charge on my card? (18)

    "Before MR, I was lethargic, my body hurt all over, and I couldn't do housework or play with my grandkids. Then I took action. Now, I'm stronger and I have more energy. I can do things again. Thank you for creating a program that's customizable for every woman, at any age. I've tried many other programs, but this is the first one that felt geared to me personally. The meal plan just worked! It has been a truly amazing experience."

  • Why is there a charge on my card? (19)

    "Now that I exercise, walk and use the eating plan, I sleep better. My mood is much better. There's definitely a hormonal change."

  • Why is there a charge on my card? (20)

    "I really feel like Dr. Jade changed my life with his invention of Metabolic Renewal. I see the benefits, and I feel the benefits. This is something that I tell everybody about. I tell all of my friends about it because it makes me feel good and it works!"

  • Why is there a charge on my card? (21)

    "I have tried other workout programs and received limited short-term success but would reach a plateau. With Jade's Program I lost 31 pounds in just 5 months. Other programs did not consider how a women's hormones can put stresses on the body which may be detrimental to fitness goals, but Jade’s program considered how female hormones affect your sleep, hunger, mood, energy, and cravings. Getting an understanding of changes in these allowed me to identify my unique stressors. This ultimately contributed to achieving my weight loss goals. Thank you for developing a program designed for women and tailored to our unique and God-given attributes.”

Have you joined the private Metabolic Renewal community on Facebook?

Why is there a charge on my card? (22)

Join over 55,000 motivated and supportive women on their journey with Metabolic Renewal.

Benefits of joining this group include…

  • Community support
  • Interacting with our coaches, trained nutritionists and moderators
  • Bonus videos with Dr. Jade and nutritionist Bella Yon
  • ….and more!

Click here to Join

You’re Protected By Our
90 Day "Real Results" Money-Back Triple Guarantee
Metabolic Renewal must help you:

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Feel Your Best

You must be thrilled with how energetic you feel... how your hunger and cravings fade... and your lighter, more optimistic mood…

Why is there a charge on my card? (24)

Look Your Best

You must love how your body burns off stubborn fat, tones & sculpts new muscle, and simply looks younger and sexier...

Why is there a charge on my card? (25)

Perform Your Best

You must feel your mind clearing, so you can think sharper and get more things done... and perform better at your favorite physical activities.

If Metabolic Renewal doesn't pass all three of these tests, or you're not satisfied for any other reason, just call or send us an email. Our friendly customer service team will help you return your program and send you a FULL refund... up to 90 days later!

Frequently Asked Questions

  • When should my shipment arrive?

    As the COVID-19 situation continues to evolve, the USPS and other carriers are adjusting their services to respond to current conditions. So, while we often ship products same-day (if placed before 2pm ET) you may see some delays at this time. Below is an estimated shipping time for our standard delivery

    Most U.S. States – 2 to 8 business days
    Alaska & Hawaii – 4 to 8 business days
    Canada – 3 to 7 business days (via Canadian Expedited Parcel)
    International – 2 to 3 weeks (via 1st Class Mail International; add time for customs)

  • I am trying to log in to view and/or download my digital products?

    To Login to the Library and view/download your digital products, click here: https://naturalhealthsherpa.com/library/.
    For detailed download instructions, click here: https://www.naturalhealthsherpa.com/library/downloads-help/.
    For additional questions, feel free to email or call our friendly customer support team.

    Phone: 1-888-824-8826
    Email: support@naturalhealthsherpa.com

  • I ordered a program but see another charge on my card. Why?

    If you ordered one of the products that we sell as an addition to the program…you will see an additional charge (Metabolic Super Protein, Metabolic Spark, Metabolic Mastery Club, Metabolic Super Omegas, Menosync).

    If you ordered the physical Metabolic Renewal product (DVDs and books) there was shipping and handling on that order.

    If you are seeing the charge a month or more later, you may have signed up for a subscribe and save shipment where we auto ship your order every 1, 3, or 6 months depending on what you ordered. If you would like to modify or cancel a subscription just give us a call and we would be happy to assist.

    Phone: 1-888-824-8826
    Email: support@naturalhealthsherpa.com

  • I would like to cancel or modify my subscription order. How do I do that?

    If you’re not 100% thrilled with your metabolic upgrade, your fat loss and your newfound energy, just let us know by phone or email and a complete refund (less S&H) will be rushed to you - up to 90 days after your purchase!

    Phone: 1-888-824-8826
    Email: support@naturalhealthsherpa.com

  • How can I order more products?

    Great question! We are working on our eCommerce storefront to make ordering easy, but in the meantime give our friendly customer support team a call and we would be more than happy to place the order for you over the phone.

    Phone: 1-888-824-8826
    Email: support@naturalhealthsherpa.com

  • Who is Natural Health Sherpa?

    Natural Health Sherpa is a team of doctors, naturopaths, nutrition experts, trainers, and health savvy folks just like you who get giddy over a pile of peer-reviewed research papers on metabolism.

    We believe that everything comes back to metabolism, or how your body regulates hormones and processes energy. It affects not only your body composition and how fit you are, but your overall wellness, energy, mood, behavior, cravings ... even your self-esteem and outlook on life.

    We’re driven to provide only the best, scientifically-proven advice, exercise plans, nutritional guidance and supplements.

    We never cut corners; we never put out anything the science can’t back up; and we’ll never rest until YOU are as healthy as you want to be.

Why is there a charge on my card? (2024)
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